FRAUD ALERT: Beware of Impersonators Posing as Credit Union Employees.

We’ve received reports of fraudulent emails, text messages, and phone calls from individuals pretending to be representatives of our credit union. These scammers may ask for personal information, card details, or account credentials.

Please be advised:
• We will never ask for your full card number, expiration date, PIN, or online banking username/password via email, text, or phone.
• Do not click on suspicious links or respond to unexpected requests for sensitive information.

• If you receive a message or call that seems suspicious, hang up immediately and contact us directly using a verified phone number or website.

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800-848-8255 (in Ohio only) or 419-547-7781

  • Monday – Friday 7am – 9pm
  • Saturday 8am – 4pm

 

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Please note that email is not a secure method of communication. Please do not include confidential information when corresponding with us through email.

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